As a guide to help you plan your Sosua vacation, here is a list of frequently asked questions. If you need additional assistance, please do not hesitate to contact us.
Vacation rentals are fast becoming one of the most popular types of accommodations. They provide an alternative to hotel rooms and inns, allowing vacationers to stay in a privately owned home that is fully and comfortably furnished. By renting an entire home, travelers generally have more space and amenities than found in hotels. Vacation rentals are ideal for groups and families, allowing them to stay together under one roof, for one price as opposed to having to reserve multiple hotel rooms.
"Oceanfront" view is an unobstructed 180 degree view of the ocean. "Ocean view" would be a view of the ocean with possible obstructions or a view at an angle or between two objects or buildings.
VRBO/HomeAway/AirBnB are advertising sites. We are the property management company that manages everything from marketing to maintenance and housekeeping. We advertise on VRBO and other sites to get our homes the most visibility. Also by booking with us directly you will avoid extra fees that these sites charge.
We are no longer able to allow early check-ins and late check-outs due to the new COVID-19 cleaning protocols. We do offer a program where you can purchase a partial day A later check-out (up until 8PM) can be purchased for a half day's rent plus tax. We cannot confirm a late check-out until the day before your designated date of check-out unless it was arranged at time of booking.
Check-in is at 3pm and guests can arrive any time after. All of our units have lock boxes or keypads and you can go directly to the unit.
Our Housekeeping service uses cleaning and disinfecting protocols recommended by the CDC and WHO to clean between guests, whit particular attention paid to high-touch items such as door knobs, light switches, cabinet pulls, counters, etc.
No. Guests are instructed not to clean or launder any items in the condo upon their departure. Our housekeeping team follows very strict cleaning and sanitation standards and is required to clean the condo after each guest vacates.
Our rentals are equipped with most items that you would find in the average household. Our units feature a full size refrigerator, microwave, stove/oven, utensils, dishes, pots and pans, linens, etc.
Yes, all villas have individual AC units in all bedrooms.
Yes all villas have a BBQ.
Visit our website at https://www.sosuavillas.com or call us at (829) 776-5001 to book your desired vacation rental property. We encourage you to always book directly with us to get the best price. Most 3rd party listing sites (like Vrbo, Airbnb, and Booking.com) charge a traveler fee (often referred to as a "service fee") of up to 15% of the total rental amount. Guests who book a vacation rental stay directly with us benefit from our Best Price Guarantee.
On the booking process you will see in details all charges including, nightly rate, taxes and cleaning fee.
We ask for US$300-US$1000 security deposit at the time of booking depending on the villa chosen. The total rental fee is due 7 days prior arrival.
There is a one night cancellation fee 14 days prior to arrival and 50% 7 days before arrival. No refund between 7 days and arrival. Guests are encouraged to purchase travel insurance.
We accept Visa, Mastercard and American Express for the deposit. In an effort to keep our rates lower we ask that Final Payments be made in cash at arrival (available for US banks only).